With EBCI Tribal Option, you get your very own
Care Manager.

Managing your healthcare alone can be hard, especially when your health is suffering. If you need extra support, becoming a member of EBCI Tribal Option can help. You’ll be assigned your very own Care Manager, whose job is to help coordinate your healthcare services.

Your Care Manager is a specially trained health professional who works with you, your doctors, other providers, and agencies to make sure you get the right care and support when and where you need it most.

EBCI Tribal Option embraces holistic healthcare.

In some healthcare models, only you and your health issue would be considered and treated. But a more comprehensive approach considers where you live and socialize, and where you learn, work, and play. It considers your entire life, holistically. Care Management from EBCI Tribal Option is committed to providing support and individualized care for members through the Care Coordination Program. It recognizes that a person’s overall well-being is dependent upon much more than just health.

We partner with a group of healthcare providers (doctors, therapists, specialists, hospitals, home care providers, and other community partners) to meet your needs. When you join EBCI Tribal Option, we’re here to support you. Most of the time, your main contact will be your Primary Care Provider (PCP). If you need to have a test, see a specialist, or go to the hospital, your PCP can help arrange it. Your PCP is available to you day and night. Even though your PCP is your main source of healthcare, in some cases you can go to certain doctors for some services without checking with your PCP.

Meet Your Care Management Team:

Cindy Lambert

Tribal Option Director of Care Management

828.497.9163 ext. 7565

Tyra Lambert

RN Lead

828.497.9163 ext. 6441

Mistee Cutshaw

RN Lead

828.497.9163 ext. 6442

Randi Parker

Float Care Manager

828.497.9163

Katelyn Cable

Care Manager

828.497.9163 EXT. 6374

Hannah Plyler

Care Manager

828.497.9163 EXT. 6416

Aubriea Parris

Care Manager

828.497.9163 EXT. 6627

Sarah Knight

Care Manager

828.497.9163 EXT. 6619

Deborah Matthews

Care Manager

828.497.9163 EXT. 6609

Cyndi Postell

Care Manager

828.497.9163 EXT. 6312

Kim Craig

Care Manager

828.497.9163 EXT. 7570

Courtney Williams

Care Manager

828.479.3924 EXT. 6612

Tiffani Hall

Care Manager

828.837.4312 EXT. 6632

Dana Stephenson

Care Manager

828.497.9163 ext. 6243

Chenoa Gass

Care Manager

828.497.9163 ext. 7581

Kelly Hooper

Care Manager

828.497.9163 ext. 6431

Christan Aldridge

Targeted Case Manager

828.497.9163 EXT.7544

Robin Arch

Care Manager

828.497.9163 EXT. 7571

Lacee Austin

Care Manager

828.497.9163 EXT. 6536

Rebekah Carter

Care Manager

828.497.9163 EXT. 6404

Marissa Ellsworth

Medical Social Worker

828.497.9163

Lisa Enloe

Adult Case Manager

828.497.9163

Allison Hartsoe

Targeted Case Manager

828.497.9163

Savannah Hicks Baylon

Care Manager

828.497.9163

Jennifer Holling

Targeted Case Manager

828.497.9163

Carri Jump

Targeted Case Manager

828.497.9163

Joseph Lambert

Targeted Case Manager

828.497.9163

Karla Ledford-Gloyne

Medical Social Worker

828.497.9163

Amy Mashburn

Case Manager

828.497.9163

Rene Plemmons

Targeted Case Manager

828.497.9163

Amy Smith

Targeted Case Manager

828.497.9163

Kristy Smith

Targeted Case Manager

828.497.9163

Luvenia Thompson

Targeted Case Manager

828.497.9163

Peter Yurko

Targeted Case Manager

828.497.9163

Rebecca Cope

Targeted Case Manager

828.497.9163

Search EBCI Tribal Option